Services · One-off
Security and backups
You are not sure your site is backed up or protected, and you want to know a restore will actually work.
Built on: Jetpack VaultPress Backup, Jetpack Scan and Akismet.
What you get
- Real-time backups turned on, through VaultPress Backup or your WordPress.com plan, and a first full backup confirmed.
- Malware scanning and spam protection turned on.
- A test restore to a staging copy, so you know the backup works.
- A one-page plan for what to do if something goes wrong.
Not included
- Cleaning a site that is already infected. Tell us and we will scope that separately.
- Jetpack licences, unless your hosting plan already includes them.
How it works
- Tell us the problem. Email us, with your site address and what you have tried.
- Get a fixed price. We confirm the scope and the price in writing before any work starts.
- We do the work. A person does it, and a second check happens before anything goes live.
- You get the handover. What changed, why, and what to watch for.
Ask about this service
Tell us about your site and the problem. A person replies by email with the scope and a fixed price.
You can also use the chat in the corner of this page. It passes your question to a person.
Hosting and extension licences are separate from our fee. You can buy them through us and we bill you, or pay Automattic directly and hold the subscription in your own account.
WordPress.com, WooCommerce, WooPayments, Jetpack, VaultPress, Akismet and Pressable are trademarks of Automattic Inc. WordPress is a trademark of the WordPress Foundation. Alkamy Pte. Ltd. is independent, and is not endorsed by or acting for Automattic.